how will i get my order? hopefully this will help but if you have more questions - feel free to email

all packages ship using usps from edmond, oklahoma.

we vow to process your orders as quickly as possible, however, please allow a few business days just in case things get a little busy.

because we sometimes make purchasing decisions based on shipping we are excited to offer free shipping always. 

if you are located within the state, you will also have the option to pick up in edmond, ok. not only will you be able to get it on your time & quicker than the mail - but i will also get to give you a big hug & madden can give you a big kiss! plus we both can thank you for your order personally! please make sure to shoot me an email to let me know you want to pick up!

you will be able to log on from the link provided in your confirmation email to view the status of your order through your profile if you are a registered customer with hello rae. 

ps : please remember that estimated delivery does not account for weekends & holidays.

we are not responsible for lost, damaged, or stolen packages; however, we are definitely here to assist you if anything like this were to occur.

we are currently only shipping to united states customers.